Now Jade Riviera Cancun, Puerto Morelos Picture: Preferred Club - Check out Tripadvisor members' 13,301 candid photos and videos. Now Jade Riviera Cancun, Puerto Morelos Picture: View from first floor preferred club ocean front building 9 - Check out Tripadvisor members' 13,238 candid photos and videos of Now Jade … The waiter seemed really annoyed that we ordered an appetizer, pasta, and a main dish for our son. Taxes and fees that are shown are estimates only. We received excellent service, especially from the preferred club concierge, Rafael. Every single staff member worked so hard to please us that we often forgot they were 'working', they seemed SO happy to help and be there! We never encountered any humid/musty smells. We always strive to provide the best of services and make sure guest leaves with their best memories , happy and satisfied from our resort. Preferred Club is is the best value of any AM Resort Ive visited this far. The first few nights, my husband and I both had our feet on the bare mattress before realizing there were not proper sheets covering the whole mattress. There is daily volleyball and tons of activities put on by the entertainment staff. Just outside the small fishing town of Puerto Morelos, Now Jade Riviera Cancun lies on a sublime stretch of Caribbean beachfront in Mexico. - made us a couple delicious signature drinks that were really different from what you get at the bars. If you lean over the walkway, you can even see it. We are currently considering Now Jade for an upcoming vacation. They call you at your room multiple times throughout the stay. Frequently, there were weddings taking place. We are very happy to read that you enjoyed your stay in our beautiful resort while you appreciated our Food & Beverage options, Preferred Club and our entertainment activities. There was a great bartender, Alfredo, that worked the swim up bar who was very kind and made fun drinks for my children. We walked in on the housekeeper watching Mexican talk shows in the room one day instead of cleaning. A spacious ocean veiw suite was close to everything. Please don't listen to the bad reviews.I have travel all over the world and usually stayed at 4 resorts including The Ritz Carlston in maui,Secrets Maroma beach ,Sandals St. Lucia etc. wedding anniversary.Cordially yours,ORVSocial Media. I am going to the Now Jade in 2 weeks and currently have an oceanview suite but NOT on the preferred side. Now Jade Riviera Cancun: EXCELLENT SERVICE- Preferred Club - See 12,489 traveller reviews, 10,693 candid photos, and great deals for Now Jade Riviera Cancun at Tripadvisor. The pool was probably the worst part of the trip. Now Jade Riviera Cancun, Puerto Morelos Picture: Preferred Club - Check out Tripadvisor members' 13,301 candid photos and videos. (complete with strobe lights)The hotel is situated on the beachfront. We always strive to provide the best of services and make sure guest leaves with their best memories, happy and satisfied with our resort. Prices are the average nightly price provided by our partners and may not include all taxes and fees. The Now Jade Riviera Cancun feels super-exclusive, and sits shoulder-to-shoulder with its own private beach. Now Jade Rivera Cancun Resort Puerto Morelos Mexico Oceanfront Suite room 1419 - Duration: 3:43. We loved our week at Now Jade! Took advantage of the complementary catamarand service, enjoyed the evening shows (even got to watch the World Series on a HUGE outdoor screen), and especially enjoyed all effort and detail that went into celebrating Halloween and the Day of the Dead festivities. Zona Federal Maritima Supermanzana 11 Manzana 9 Lote 10 Benito Juarez Puerto Morelos, 77580 Puerto Morelos, Mexico An even higher level of luxury and personal service is available to you in the Preferred Club at Now Jade Riviera Cancun. Our room had a sunken living room that lead to the balcony. The resort is clean and beautiful, (marble floors in our suite), the staff was beyond professional, they were what made our trip so amazing, our view was Heavenly!!! The lobby is spacious and there is frequently live music in the evenings. The room service was quick and the food was quite good. We stayed at NOW JADE Oct 6-10th and did not want to leave, it was so amazing! Dear Sir / Madam,Thank you for sharing your comments on Tripadvisor. We always strive to provide the best of services and make sure guest leaves with their best memories, happy and satisfied with our resort. We stayed at the Now Sapphire Preferred club a couple of years ago and are now looking at the Now Jade for a vacation this year. Please see our partners for more details. I especially loved the coffee shop!The wedding reception was gorgeous. And, for us, the preferred club is worth it because of the PC suite. This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC. I notice the prices for the preferred club are WAY higher than the regular rooms. Please don't listen to the bad reviews.I have travel all over the world and usually stayed at 4 resorts including The Ritz Carlston in maui,Secrets Maroma beach ,Sandals St. Lucia etc. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. SOOOO much that we are planning a 2nd trip to Mexico this Spring and thought we'd try out another resprt just to experience something new, but after thinking about it, decided we will be back at Now Jade!! It is safe to say we will not be going back to this property. Lorenzo and Arsenio will be so pleased to know they were able to assist you.We hope we can welcome you back for your 1st. They also supposedly didn't allow reservations for dinner (which was stated upfront during check-in). Now Jade Riviera Cancun, Puerto Morelos Picture: preferred club - Check out Tripadvisor members' 13,251 candid photos and videos. As a professional Travel Advisor, I have put together for our clients and prospective clients an unfiltered video experience of the resort. This includes an upgraded suite in a premium location, access to a private lounge and other exclusive privileges. There was a really nice looking beachside bar with swings and hammocks that was blocked off for weddings nearly every day during our stay. Learn More › Watch a video about our Preferred Club Suites While staying at the resort, my daughter and I went to the spa for some treatments and we really enjoyed our time there.As far as the food goes, there were not a lot of options for lunch. Now Jade Riviera Cancun, Puerto Morelos Picture: Preferred Club - Check out Tripadvisor members' 13,232 candid photos and videos. Also, they had activity sheets at the concierge desk but didn’t bother to provide them in the rooms as was our experience at Dreams Punta Cana. Very professional, fun, knowledgeable and helpful. Personalized check-in and checkout with concierge service more, Lock in the lowest price from these sites. From the second we arrived, we were stunned at how well we were treated. BEYOND UFOs 15,414 views -Adults-only pool for Preferred Club guests. If you have children with you, don't bother with the added expense. I definetely would return to the Now Jade!! Ask Heidi C about Now Jade Riviera Cancun, Ask MadelineEd8287 about Now Jade Riviera Cancun, Ask pablito1 about Now Jade Riviera Cancun, Ask Superheroalo about Now Jade Riviera Cancun, Ask T0r0nt0Steve about Now Jade Riviera Cancun. Reviewed December 3, 2017. There's little variance in the resort's classically styled 496 junior suites, save their views and upgraded Preferred Club … Shout out to Juan at the Mexican restaurant (great service on both visits) and Louis in the Club Lounge. (first time going Apple and not the last ) Josephine did a wonderful job booking our trip , everything we requested. For a “luxury” resort, the beds did not even have fitted sheets. Preferred Club guests are treated to additional amenities including a personalized check-in and check-out with concierge service, access to the private lounge and adults only pool, upgraded luxury bath amenities, upgraded mini-bar and room service menu and daily continental … The bar staff at the Preferred Club pool were great. The Mexican restaurant offered fresh chips & salsa, which was a nice starter. It was too amazing of an experience to rick being let down somewhere else. Puerto Morelos Tourism Puerto Morelos Hotels They were all great but Adrian, Chino (Saul), Hirem, Andrea and Giselle really stood out!! Taxes and fees that are shown are estimates only. I've never been to a resort that had pool, beach servers and while it certainly isn't a hardship to go get your own drink not having to was certainly nice! French was very good, as was Italian. LOVED LOVED LOVED Now Jade!!! Eventually, we found our way to someone on the beach with kayaks and received another sales pitch. (omelette, cheese, fruit, yogurt, cereal, bread/pastry stations, plus bacon, sausages, rice, beans, etc, etc. Now Jade Riviera Cancun, Puerto Morelos Picture: preferred club - Check out Tripadvisor members' 13,238 candid photos and videos. If the jacuzzi is outside, what is in the bathroom? This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC. Even more concerning, the resort staff and the sales staff wore nearly identical uniforms which caused deliberate confusion as well. We did bring our own snorkel equipment which was the best idea as I did not know you had to borrow their's. The rooms are large, very well laid out and cleaned to our expectations. We are very pleased to read your positive comments about the room, shows and the serviced provided by the staff, especially from Rafael, he is great asset to us.We do look forward to welcoming you back to the Now Jade Riviera Cancun once again.Sincerely,ORVSocial Media. The sand is great and the waters not too choppy. On our first visit to the Now Jade, we did not upgrade to the Preferred Club section, but were happy with a tropical view room and private balcony facing the mangrove on the back side of the resort. Drinks were delicious and the food was sensational!!! Stay at this 4-star beach hotel in Puerto Morelos. When you walk around the property, you smell rotting garbage. Sincerely, Amanda T, Dear Amanda T,Thank you for sharing your experience regarding your recent stay at Now Jade.We appreciate your feedback as it enables us to find areas of improvement. Prices are the average nightly price provided by our partners and may not include all taxes and fees. The waiter even chuckled a little in mockery when my husband was ordering. Adults Only and Adult Friendly Resorts Puerto Morelos, Hotels near (PCM) Playa Del Carmen Airport, Things to do near Now Jade Riviera Cancun, Layla Guesthouse Mayan Experience Cenote Tour, National Reef Park of Puerto Morelos: Tickets & Tours‎, Tequila Factory Cancun: Tickets & Tours‎, Jardin Botanico Dr. Alfredo Barrera Marin: Tickets & Tours‎, La Ruta de los Cenotes: Tickets & Tours‎, Puerto Morelos Flea Market: Tickets & Tours‎, Parroquia Catolica de San Jose: Tickets & Tours‎, Fabrica Casa Cervecera Pescadores: Tickets & Tours‎, Puerto Morelos Lighthouse: Tickets & Tours‎, Parque Cenote Las Mojarras: Tickets & Tours‎. Another problem was that everyone was try to sell you something. 301 Verified Reviews of Now Jade Riviera Cancun | Booking.com EXCELLENT SERVICE- Preferred Club: Now Jade Riviera Cancun - See 12,496 traveller reviews, 10,693 photos, and cheap deals for Now Jade Riviera Cancun at Tripadvisor. The buffet was very small and very crowded. Now Jade Riviera Cancun, Puerto Morelos Picture: preferred club - Check out Tripadvisor members' 13,251 candid photos and videos. We look forward to welcome you back very soon.SaludosLuis Agiss Social Media econcierge.nojrc@nowresorts.com. Our only real issue was with housekeeping. I sent my son to snorkel on the reef which they picked him up by boat on the beach. The rooms were very spacious and the A/C worked really well (after some minor repairs from a hotel handyman) and the rooms got very cold. Even the buffet food was excellent.Best restaurant is the French one, Mercure.I highly recommend staying in the Preferred sideYou will not regret visiting the Now Jade! It felt like a cozy neighborhood. We are pleased you enjoyed the resort facilities as much as you did. People started "reserving" pool chairs at 7am. Family trip 10/13-20/2012. We were out to breakfast by 8:00. We were greeted warmly upon arrival and escorted to the preferred club lounge immediately. They tossed towels down and then left the pool area coming back to their seats later on when they were ready. We look forward to welcoming you back to the Now Jade Riviera Cancun.Cordially yoursORVSocial Media. We look forward to going back soon! Located just west of Cancun, Now Jade is a short 30-35 minute drive to both Playa De Carmen and the Cancun airport. Looking for an even higher level of luxury at Now Jade Riviera Cancun?Look no further than our Preferred Club! We look forward to welcoming you back very soon.SaludosLuis Agiss Social Media econcierge.nojrc@nowresorts.com, This is the version of our website addressed to speakers of English in the United States. However, multiple times, the restaurant we chose for a night opened at 5:30 so we showed up at 5:45 only to be told the earliest we can eat seat you is 9:30pm.The service in the restaurants was lackluster. Stay at this 4-star beach hotel in Puerto Morelos. Your feedback is very valuable to us. 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